We all have someone in our life that is difficult to deal with or just plain obnoxious.  Maybe it’s a neighbor or a sister in-law or even an employee.  Whoever it is, we often leave a conversation with them thinking, “wow, he is a real pain in the you-know-what!”  He’s a P.I.T.A. or otherwise known as a Pain In The Ass.  For me, it’s my cousin Debbie.  Don’t get me wrong; she’s my family and I love her, but she’s one of those people who is never happy, complains about everything and loves to make things difficult for others…a real P.I.T.A.  Continue reading “Are you a Pain in the Ass Call Center?” »