Big data refers to a collection of several sets of data and presents an opportunity to businesses who can analyze that information to better understand and target their customers.
In addition to reading this article about becoming a speech analytics analyst, you should also check out the video series Speech Analytics Best Practices. Jim Rembach, discusses the importance of identifying the key personnel required for a successful Business Intelligence implementation and the traits or attributes of these personnel: 1. Analytic / math skills, 2. [...]