For Internal Relationships

/For Internal Relationships

Concerning relationships with those inside your organization, namely your employees, call center agents, management team, etc.

Necessary Steps to Avoid Consumer Terrorism to Your Organization

The old saying is true, “Good news travels fast, bad news travels faster.” When it comes to your customers, tales of a bad experience spread like wildfire.   You better believe that an unhappy customer is telling everyone they know about their ordeal.  Family, friends, colleagues at work, strangers in line at the grocery store, anyone [...]