Use your data to improve your sales performance. Unlock the hidden insights that will help you convert more and lose less.
Inside Customer Effort Score: Analytics Expert Case Study GalleryAnalytics, Call Center Operations, Call Center Quality, customer effort, Customer Experience, Decrease Costs, FCR, Improve Customer Experiences, Improve Sales, Quality Assurance
This on-demand webinar Inside Customer Effort Score: Analytics Expert Case Study reveals the analytics of the Customer Effort Score in a contact center. This case study provides wisdom about driving change that you don't want to miss. Surveys, speech analytics, and more are discussed as you are taken through the process of developing new strategies [...]