Why Customer Experience is Like Sex in High School

Home/Customer Experience, IVR Post-call Surveys/Why Customer Experience is Like Sex in High School

Why Customer Experience is Like Sex in High School

Share on LinkedIn4Share on Google+1Tweet about this on TwitterShare on Facebook7Pin on Pinterest0Email this to someone

Everybody’s talking about it. Many boast about their escapades and their appeal. Some of it is rumor, hearsay, and hush hush. We stare in awe and idolize the exploits of the people we look up to and shy away from the focus being turned on our own shortcomings. No, I’m not talking about sex —…

This content is for Free members only. Merely log in/register to get more with your own Free account.
Log In Register

About Jim Rembach

Jim Rembach is a panel expert with the Customer Experience Professionals Association (CXPA) and an SVP for Customer Relationship Metrics (CRM). Jim spent many years in contact center operations and leverages this to help others. He is a certified Emotional Intelligence (EQ) practitioner and frequently quoted industry expert. Call Jim at 336-288-8226 if you need help with customer-centric enhancements.

Visit My Website
View All Posts
By | 2017-01-11T11:34:18+00:00 January 11th, 2017|Customer Experience, IVR Post-call Surveys|0 Comments