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Since our founding at Purdue University we have been dedicated to educating the contact center industry.
To receive our electronic CIA (Customer Insights to Action) newsletter, here is what you need to know…
- As a member, you’ll get access to special briefings on the latest findings on contact center surveying and quality assurance. You will have the chance at free training resources, and insiders’ insights into the myths and mysteries in contact center VoC and quality.
- Frequency is only 3-4 times per month.
- We guard your secrets better than the real CIA.
- You can unsubscribe anytime.
- Complete the registration to the right or below (depending on your device). And use your main email address.
- Confirm the welcome email (whitelist www.metrics.net).
- Then get ready to learn!
Contact Jim Rembach if you experience any problems at 336-288-8226.