Speech Analytics Secrets

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Speech Analytics Secrets

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Are you ready to join the Contact Center Quality Assurance Revolution and add Speech Analytics to your program? Do you want the know the┬áspeech analytics secrets? Then make sure you read this white paper before you make any investments. Go Beyond the Speech Analytics Secrets This white paper lays the foundation for extraordinary opportunities. In…

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About Jim Rembach

Jim Rembach is a panel expert with the Customer Experience Professionals Association (CXPA) and an SVP for Customer Relationship Metrics (CRM). Jim spent many years in contact center operations and leverages this to help others. He is a certified Emotional Intelligence (EQ) practitioner and frequently quoted industry expert. Call Jim at 336-288-8226 if you need help with customer-centric enhancements.

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By | 2016-12-05T15:14:35+00:00 June 11th, 2015|Speech Analytics|0 Comments