In this 30-minute webinar Jim Rembach, SVP with Customer Relationship Metrics, LLC. will cover 10 common but untrue statements about surveying in contact centers. These myths have been perpetuated from person to person, from center to center for many years. Now they threaten a new generation of contact center leaders. Attend this webinar and learn how you can help to stop the madness and launch your performance ahead of the rest.
Present by Jim Rembach
SVP, Customer Relationship Metrics, LLC.
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